Fix Cloud tenant issue identifier routes (#5196)

## Summary

- Allow Cloud tenant issue identifiers with alphanumeric prefixes, such
as `PC1897-1`, to normalize as issue references.
- Resolve those identifiers through issue detail/update routes, active
run/live run polling, activity, costs, and `issueService.getById`.
- Keep UI issue-link parsing aligned so tenant links normalize back to
`/issues/<IDENTIFIER>`.

## Root Cause

Cloud tenant issue prefixes include digits from the stack-id hash. The
app-side route normalization still accepted only all-letter prefixes, so
`/api/issues/PC1897-1` skipped identifier lookup and fell through as a
non-UUID id.

## Verification

- `pnpm exec vitest run packages/shared/src/issue-references.test.ts
ui/src/lib/issue-reference.test.ts
server/src/__tests__/issue-identifier-routes.test.ts
server/src/__tests__/activity-routes.test.ts
server/src/__tests__/costs-service.test.ts
server/src/__tests__/agent-live-run-routes.test.ts
server/src/__tests__/issues-service.test.ts`
- `pnpm --filter @paperclipai/shared typecheck && pnpm --filter
@paperclipai/server typecheck`
- `git diff --check`

Co-authored-by: Paperclip <noreply@paperclip.ing>
This commit is contained in:
Dotta 2026-05-04 13:20:58 -05:00 committed by GitHub
parent edbb670c3b
commit d6bee62f02
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GPG key ID: B5690EEEBB952194
14 changed files with 166 additions and 41 deletions

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@ -13,6 +13,7 @@ import {
createAgentSchema,
deriveAgentUrlKey,
isUuidLike,
normalizeIssueIdentifier,
resetAgentSessionSchema,
testAdapterEnvironmentSchema,
type AgentSkillSnapshot,
@ -3088,8 +3089,8 @@ export function agentRoutes(
router.get("/issues/:issueId/live-runs", async (req, res) => {
const rawId = req.params.issueId as string;
const issueSvc = issueService(db);
const isIdentifier = /^[A-Z]+-\d+$/i.test(rawId);
const issue = isIdentifier ? await issueSvc.getByIdentifier(rawId) : await issueSvc.getById(rawId);
const identifier = normalizeIssueIdentifier(rawId);
const issue = identifier ? await issueSvc.getByIdentifier(identifier) : await issueSvc.getById(rawId);
if (!issue) {
res.status(404).json({ error: "Issue not found" });
return;
@ -3142,8 +3143,8 @@ export function agentRoutes(
router.get("/issues/:issueId/active-run", async (req, res) => {
const rawId = req.params.issueId as string;
const issueSvc = issueService(db);
const isIdentifier = /^[A-Z]+-\d+$/i.test(rawId);
const issue = isIdentifier ? await issueSvc.getByIdentifier(rawId) : await issueSvc.getById(rawId);
const identifier = normalizeIssueIdentifier(rawId);
const issue = identifier ? await issueSvc.getByIdentifier(identifier) : await issueSvc.getById(rawId);
if (!issue) {
res.status(404).json({ error: "Issue not found" });
return;